Legal
Refund Policy
Last updated: July 22, 2026
Please read before you pay.
This policy is part of, and should be read together with, our Terms of Service. By completing a payment, you acknowledge and agree to the terms below.
1. Agency service fees are non-refundable once filing preparation begins
Every order includes a flat agency service fee (currently $100.00 for annual/biennial report filings; itemized separately for formation orders) that compensates us for reviewing, preparing, and submitting your filing. Once we begin administrative processing of your order, that is, once our team starts reviewing or preparing your filing, this fee is earned and non-refundable, regardless of whether the underlying state filing is later accepted, rejected for reasons outside our control, or delayed by the state.
2. State and government filing fees are non-refundable once submitted
Separate from our service fee, most filings also require a state government fee. This fee varies by state and filing type and is always shown itemized, in full, before you pay. State government fees are collected on the state’s behalf and are non-refundable once we submit your filing to the applicable state agency, because the state itself does not refund them to us.
3. Before filing preparation begins
If you need to cancel or correct an order before we have started preparing or submitting your filing, contact us immediately at support@taxcompliance.agency with your order details. We will confirm in writing whether preparation has already started. If it has not, we will cancel the order and refund the payment in full.
4. Entity formation orders and add-on services
The same non-refundable-once-processing-begins principle applies to entity formation orders and add-ons (Registered Agent, EIN, Operating Agreement). Registered Agent is a recurring annual service; see Section 6 of our Terms of Service for cancellation timing on renewals.
5. Questions or disputes
If something doesn’t look right on your order, contact us first at support@taxcompliance.agency before filing a chargeback with your card issuer. We keep a record of the authorization, timestamp, and this policy acknowledgment provided at checkout, and we respond to every inquiry directly.