Terms of Service

1. We are a private, third-party filing service, not a law firm or government agency

taxcompliance.agency (“we,” “us,” or the “Company”) is a privately owned document preparation and filing intermediary. We are not a government agency, and we are not affiliated with, sponsored by, or acting on behalf of any state or federal agency. We help prepare and submit business formation and compliance filings to state agencies on your behalf, acting solely as your authorized third-party representative under Section 2 below. We are not a law firm. Neither we nor any of our employees or contractors are your attorney, accountant, or tax advisor, and nothing we provide, including this website, our forms, our customer support, or any generated document, constitutes legal, tax, or financial advice. No attorney-client or accountant-client relationship is created by using our Services. If you need legal or tax advice specific to your situation, consult a licensed attorney or CPA before relying on anything we prepare.

Our review of the information you submit is limited to checking for completeness, obvious spelling errors, and internal consistency (e.g., that names and addresses match across a filing). We do not verify the legal accuracy, business wisdom, or tax consequences of the choices you make.

2. Client authorization

By checking the authorization box presented at checkout and completing payment, you represent and warrant that you are an authorized representative of the business named on the order, and you explicitly authorize taxcompliance.agency to act as that business’s authorized third-party representative for the limited purpose of preparing and submitting the specific filing you ordered with the applicable state agency. This authorization is limited to the filing you paid for; it does not make us your registered agent, attorney-in-fact for any other purpose, or an ongoing filer unless you separately purchase a recurring service (such as Registered Agent). We record the fact of your authorization, the exact time it was given, and the IP address the checkout was completed from, and retain that record as evidence of your consent.

3. You are solely responsible for the accuracy of your information

You represent and warrant that all information you submit, including entity details, member/owner information, registered agent information, and any Social Security Number, ITIN, or other identifying information provided for federal tax registration, is true, current, and complete. We rely on your submitted information exactly as given, without independent verification, when preparing and filing on your behalf. It is your responsibility to review any generated document before it is filed or signed, and to promptly notify us of any needed corrections.

You agree to defend, indemnify, and hold us harmless from and against any and all claims, losses, liabilities, damages, penalties, fines, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) inaccurate, incomplete, or fraudulent information you submit; (b) your failure to meet a filing deadline or statutory obligation; or (c) any misuse of the Services in violation of these Terms.

4. Limitation of liability

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any warranty that the Services will be uninterrupted, error-free, or meet your specific requirements.

We maintain no liability for: processing delays caused by any state agency, court, or other third party; omissions, backlogs, or errors originating with a state filing office; typographical or data-entry errors that result directly from information you provided; or losses arising from fraudulent, false, or unauthorized information submitted through your account. Under no circumstances will we be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost business, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of the Services is limited to the amount you paid us for the specific service giving rise to the claim.

Nothing in this section limits liability that cannot be excluded under applicable law, including liability for our own fraud or willful misconduct.

5. State, government, and third-party fees

All state filing fees, franchise taxes, publication costs, and other government or third-party fees are separate from our service fee, are your sole responsibility, and are non-refundable once submitted to the applicable agency. Prices are shown in full, itemized form before you pay. See our Refund Policy for details.

6. Payments, subscriptions, and refunds

Payments are processed securely by Stripe; we do not store your full card details. Services that automatically renew (e.g., Registered Agent) will be billed annually to your payment method on file until you cancel, and you may cancel at least 30 days before a renewal to avoid the next charge. Except where otherwise stated, completed one-time filing services are non-refundable once submitted to a state or federal agency, since agency fees are non-recoverable at that point. Full terms are in our Refund Policy.

7. Cardholder disputes and chargebacks

If you have a concern about a charge, contact us first at support@taxcompliance.agency so we can resolve it directly, before contacting your card issuer. Every order is completed only after you affirmatively check the authorization checkbox described in Section 2, which explicitly discloses that service fees are non-refundable once filing preparation begins. We retain the authorization record (timestamp, IP address, and the specific order and amount agreed to) and will present it to your card issuer as evidence of a valid, authorized charge in response to any chargeback filed despite that acknowledgment. Filing a chargeback for a charge you authorized, instead of contacting us for a refund under our Refund Policy, may result in suspension of your account pending resolution of the dispute.

8. Data and electronic signature

You consent to our use of an electronic signature where required to file documents on your behalf. Sensitive identifying information (such as a Social Security Number or ITIN submitted for federal tax registration) is encrypted at rest and used solely to complete the filing you requested.

9. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles, and any dispute not resolved informally will be brought exclusively in the state or federal courts located in Delaware.

10. Changes to these Terms

We may update these Terms from time to time. Continued use of the Services after a posted change means you accept the updated Terms. Material changes affecting an active subscription will be communicated to the email address on file.

Contact

Questions about these Terms? Email support@taxcompliance.agency.